Supervision referral agents

The mission of the agents includes in particular:

  • the supervision of the work of regional social inclusion officers (ARIS) with the objective of equal and adequate provision and treatment;
  • monitoring the application of the procedures and advice in handling individual cases;
  • the control and validation of projects, documents and letters drawn up by the ARIS;
  • facilitating exchanges between ARIS and ONIS, in particular with the aim of developing new offers;
  • the collaboration with external partners, in particular the social welfare offices, employers of the ARIS.

For any further information, please contact Mr. Claude Dernoeden (Tél : 247-83638, claude.dernoeden@onis.etat.lu).